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Claims & Appeals
Click on the links to get all the information you need.
How do I file a complaint                                (also called a “grievance”)?
Find out how you can file a complaint (also called a “grievance”) if you have a concern about the quality of care or other services you get from a Medicare provider. Contact your State Health Insurance Assistance Program (SHIP) for local, personalized Medicare counseling.
How do I file a claim?
Get information on how and when to file a claim for your Medicare bills (sometimes called “Medicare billing”). You should only need to file a claim in very rare cases.
How do I check the status of a claim?
Learn about several ways to check the status of a Medicare claim, like MyMedicare.gov, your Medicare Summary Notice (MSN), your Explanation of Benefits (EOB), Medicare’s Blue Button, or by contacting your Medicare Advantage plan or Medicare Prescription Drug Plan.